Shipping Policy

Getting your order safely into your hands is our top priority. This Shipping Policy explains how we handle orders from the moment they are placed until they arrive at your door.

Processing Your Order

Once your payment is confirmed, your order is prepared and packaged by our fulfillment team. Standard processing time is 1–3 business days, though it may be slightly longer during peak periods. A confirmation email containing your tracking number will be sent once your order ships.

Delivery Times

Shipping times vary depending on the destination and selected shipping method. Most deliveries arrive within 7–15 business days. Please note that transit times are estimated and can be influenced by factors such as customs procedures, carrier delays, or extreme weather.

Tracking Your Shipment

A tracking number will be emailed to you after your order has been dispatched. Tracking updates may take 24–48 hours to appear in the carrier’s system. You can monitor your shipment at any time using this number.

Shipping Costs

Shipping fees are calculated at checkout based on the selected delivery method and destination. Applicable promotions or free shipping offers are automatically applied during checkout.

Accuracy of Shipping Information

Customers are responsible for providing complete and accurate shipping details. Cyvoris cannot be held liable for delayed, lost, or misdelivered packages caused by incorrect or incomplete addresses.

Lost or Damaged Orders

If your package is lost, delayed, or arrives damaged, please contact Cyvoris promptly. We will work with the carrier to investigate the issue and provide a suitable resolution, which may include a replacement or refund.

International Shipping

International shipments may be subject to customs duties, import taxes, or additional charges imposed by local authorities. These fees are the responsibility of the recipient and are not included in our shipping costs.

Policy Updates

This Shipping Policy may be updated at any time. Changes take effect immediately upon posting on our website.

For any shipping inquiries or assistance, please contact order@cyvoris.com. We are committed to ensuring your order arrives safely and efficiently.